Privacy Policy

We respect the privacy of our players and visitors. Here is a short version of how your personal information is collected, used, shared and protected at Grande Vegas Casino.

What we collect

When you open an account we may ask for your name, e-mail, postal address and date of birth, the last one so we can confirm your age. For deposits and payouts we keep only the payment details needed for the transaction. Contest entries, surveys and support chats can add contact details and feedback. While you browse we log your IP address and use cookies and similar tools.

Why we use it

To run and verify your account, handle deposits and withdrawals, answer your questions, keep our services secure and fight fraud, and meet legal duties such as identity checks and anti-money-laundering rules. Newsletters, tournament news and bonus offers are sent only with your consent where it is required, and you can unsubscribe whenever you like.

Who sees it

We do not sell or rent personal information. Payment processors and hosting providers work with it on our behalf under strict security rules. We share data with authorities only when the law requires it, and only anonymous totals with business partners. If you win a jackpot, part of your name such as a first name or initial may be announced, but only with your consent.

How we protect it

Encryption, secure servers and limited staff access guard your data. Records of your winnings and withdrawals stay in secure systems that only authorised staff can open. Your data may be stored on servers outside your home country, with contractual safeguards in place. We keep it as long as its purpose or the law requires.

Your rights

Depending on where you live, you can ask for a copy of your data, correct it, have it erased, limit or object to its use, take it with you in a common format, and withdraw consent you gave earlier. We do not knowingly collect data from minors and close any account opened by one.

Contact

Questions about privacy go to [email protected].